Frequently asked questions

We accept credit cards, debit cards and contactless payments at the ticket office, the shop and our dining establishments.

Yes, parking is free, and we also offer electric vehicle charging stations.

Children 5 and under ski for free. A ticket is required for ages 6 and up, according to our age-based pricing.

Day tickets are transferable to a later date, up to 24 hours before your visit. Contact our customer service to make the change.

Yes, group rates are available for school, corporate and community groups. Contact us to learn about the conditions.

Your experience matters to us. In case of extreme conditions affecting trail openings, check our Conditions and Schedule page for real-time updates.

It depends on the type of pass you choose. Check each pass's details to see what's included, summer and winter.

No registration is required to visit the Festival of Colours. Check our dedicated page for the schedule, activities and admission prices.